Expert IT support
We help 15+ user businesses across Metro Detroit get responsive IT, stronger security, and technology guidance they can trust.
In two decades, we’ve retained 100% of our clients. That isn’t by chance. We’re deliberate about understanding what every client needs. Then we go beyond it.
Our goal is to be one of the most trusted technology partners in Metro Detroit. So we don’t leave the client experience to chance.
That’s why we answer in 20 seconds. And maintain a 99.95% SLA compliance rate. When you trust us with your technology, we take it seriously.
We don't hand you off to a ticket queue and hope for the best. We own every problem that comes to us, from start to finish.
We take our commitments seriously. Our 99.95% SLA compliance rate means you can count on us to deliver the service we promise.
We go beyond standard IT support. You get managed security designed to protect your business from today’s threats.
Security monitoring, patch management, and vulnerability checks come standard. We work to catch problems before they become bigger ones.
We’ll contact your current provider, handle the paperwork, and manage the handover. You can leave the awkward conversations to us.
Start with a clear picture of your IT environment. Commit for a year and we’ll give you a full IT health check at no extra cost.
We track our performance and share the results with you every month. You’ll always know whether we’re delivering on our promises.
We’re committed to every promise we make. If anything isn’t right, Detroit Technology Solutions will work with you until it is.
Every promise we make is backed by service credits, so you never have to worry. Our commitment to managed IT services is rock solid and risk-free.
Everything your business needs to stay secure, productive, and ready for what’s next.
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As a smaller organization, having reliable managed IT really matters to us. Since working with Detroit Technology Solutions, things have felt much more stable and predictable. Their team is responsive, genuinely cares, and always makes us feel like a priority. We’ve had less downtime and, more importantly, a lot more confidence and peace of mind in our technology.
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Since partnering with Detroit Technology Solutions for managed IT, everything has run more smoothly. Our systems are more reliable, their team is easy to work with & quick to respond and we’ve had less downtime and feel a lot more confident in our IT overall!
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Detroit Technology Solutions has been incredible to work with. Their team is kind, professional, and always quick to help. They explain everything clearly, go above and beyond, and truly care about their clients. It’s rare to find a company that’s both highly skilled and genuinely personable, but they are exactly that. I couldn’t recommend them more!
DTS is made up of a team of highly knowledgeable and caring individuals. Have worked with them several times now and they are always diligent in resolving any IT issues I have. I can tell the owner, Basel Elias, cares deeply for his clients and having quality work done, thank you DTS team!
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DTS is contracted by my employer and they always go above and beyond to fix my IT issues quickly and professionally. Basel, Andy, Derek and Justin are all knowledgeable, friendly, and super easy to work with. Highly recommend!
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Outstanding service and expertise. Detroit Technology Solutions has been exceptional from start to finish. Their team is professional, highly knowledgeable, and incredibly responsive — always going above and beyond to resolve any issues quickly and efficiently. Communication was clear and consistent throughout, and their follow-up support has been top-notch. It’s rare to find an IT consulting firm that combines technical excellence with genuine customer care.Highly recommend Detroit Technology Solutions to anyone seeking reliable, forward-thinking IT partners.
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Hello, I have recently relocated from Downtown Detroit but visited GM several times. And I enjoyed shopping there, taking my kids to the movies and especially dining. My experience there and still is magnificent. Hopefully visit the Detroit Technology Solutions Center in a few weeks. I’m enjoying my virtual experience. Dorris Baker
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Since working with Detroit Technology Solutions, our technology at Ora Escapes has been much more reliable. Their team is responsive, easy to work with, and always there when we need them. We’ve had less downtime and feel much more confident knowing our IT is taken care of.
Detroit Technology Solutions has made managing the technology at our property so much easier. Their team is responsive, dependable, and quick to help whenever something comes up. Highly recommend!
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Working with Detroit Technology Solutions has made such a difference for us. Our IT is more reliable, issues are handled quickly, and we feel like we finally have a team we can truly count on. They’re knowledgeable, responsive, and easy to work with, which gives us so much more confidence in our technology.
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We’ve had a great experience working with Detroit Technology Solutions. The team is responsive, knowledgeable and easy to work with. They’ve helped us improve our IT and security while also being there when day-to-day issues come up. Highly recommend them.
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Professional and knowledgable every step of the way!
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Reliable, friendly and great at what they do! Cannot recommend them enough!
It’s hard to find the level of service we offer for less. But if you do, bring us the quote. We’ll match it and make sure you get the best value, so you can choose us with confidence.
We answer your calls in under 20 seconds and you always get real people, not a ticket system. Our team tracks our own performance and shares results with you every month, so you always know what’s happening with your IT support services in Detroit.
We build strong personal relationships with every client and deliver a consistently high level of service. Our 100% client retention rate proves our approach works.
Choosing us means your business gets the attention and expertise it deserves, every time.
Our business IT support is proactive and personal. We include security monitoring, patch management, and regular vulnerability checks as part of every plan.
If you ever need help, our Detroit-based team is ready to answer quickly and explain things clearly. We handle everything from troubleshooting to strategic advice.
This means you get support that’s reliable, easy to understand, and always focused on your business goals.
We take care of the entire process so you don’t have to make any awkward calls. Our team contacts your current IT company, handles the paperwork, and manages the account handover for you.
This makes the transition smooth and stress-free. We’ll keep you updated at every step so you know exactly what’s happening.
Our goal is to make switching to Detroit Technology Solutions as easy and seamless as possible for your business.
Our IT outsourcing gives Detroit businesses access to a dedicated, local team that genuinely cares about your success. We offer fast response times and clear communication, so you’re never left waiting or wondering what’s next.
Every service we provide is designed to fit your needs, from cybersecurity to infrastructure upgrades. We track our own results and fix anything that falls short.
With us, you get outsourced IT support that’s reliable, transparent, and built for Detroit companies.
Yes, we specialize in IT services for businesses with 15 to 70 users in Detroit. Our team helps you scale securely, adopt new technology, and stay protected as you grow.
We’re one of the few IT companies in Detroit focused on modernization and AI adoption. That means your business always has access to the latest solutions.
You get IT support that grows with you and keeps your business competitive.
We believe clear communication is key to great IT support. Our team explains everything in simple terms and keeps you updated every step of the way.
We send monthly performance reports and check in regularly, so you always know what’s happening with your IT support in Detroit. If you have questions, we’re easy to reach and happy to help.
This approach helps you feel confident in every decision and keeps your business running smoothly.
